A UK resident who ordered an iPhone 15 Pro Max directly from Apple received a fake smartphone. The customer fell victim to one of the most bizarre delivery scams after ordering the new iPhone directly from Apple’s official website. The affected customer took to Reddit (spotted by Android Authority) to share his experience which is concerning for people who are planning to order devices online directly from Apple. The victim also reported receiving all delivery confirmation emails from Apple and tracking details from delivery partner Dynamic Parcel Distribution (DPD).
The ‘fake’ iPhone 15 Pro Max experience
As per the report, the UK customer knew something was wrong the moment he unboxed the supposed flagship iPhone model. The first thing that the customer noticed was that the phone had a screen protector installed. This made them wonder if they were sent a return unit from Apple. So the customer started further investigating the package.
The user reported: “The next thing I notice when I turn it on, the screen isn’t right, it lights up the black area in a way that is clearly not OLED, and the bottom has a chin, which suggests this is not correct for the phone.”
The buyer was also taken through a poor setup process after he switched on the phone. This is when he realised that the device that was sent officially by Apple was a fake.
“I immediately clocked that it was an Android device in a skin. It may have convinced my grandad, but I could tell very quickly (especially when I saw actual Android toasts popping up in some cases),” he added.
The customer also noted that the device came with pre-installed apps like TikTok, Facebook, and YouTube. This provided further evidence that the iPhone 15 Pro Max was a fake.
To stay safe, the user didn’t sign into his Apple ID and avoided setting up Apple Wallet on the fake unit. The customer has also filed a support ticket with Apple and the company has also promised that it’ll get back to them soon.
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